Improve the pets adoption experiences with Google AR technology, and inspire more people to get involved in helping pets in the shelter.
Personal Challenge Project
Solve pet adoption problems under constrains.
Research, Ideation, Wireframe & Prototyping, Iteration & Presentation
“Pet matching is the hardest part, but also the easiest part during the adoption process.”
- Sara, volunteer in pet shelter
Researches Made Me Rethink The Scope
My initial thoughts were designing a smoother pet matching process, since it is an obvious problem found from quick online research. After I did the market research, I realized that there are so many websites and applications helping adoption matching, but why adaption rate is still very low? With this in mind, I went to a shelter in Pasadena and wanted to find the root of problems.
After the interviews, it made me to rethink the relationship between shelter and adopters, and also inspired me to get more non-adopter people involved in the adoption process.
Connect Pet & People
Shelters can only spread pets information to limited people by themselves. What if the pet info can reach to broader audiences that let more people aware?
Truly Understand Each Pet
Adopters get limited information to help them matching a pet. What if we can simulate the experience of after-adoption?
How It Works
Bring The Pets Home
Matching While Experiencing
Petting & Emotional Bonds
Users are able to petting in the virtual space. The simulation can not only help users understand more about the pet, but also build emotional bond which helps on matching.
Virtual Actions, Real Impact
A Social Impact Game
Pet lovers who can’t adopt pets due to allergy or lack of time, can play with the pets like mobile games, and make contributions by sharing or purchasing.
Power the Community
Pets Found Home, So Does Adopters
Shelters are able to connects all adopters together to share their experiences, exchange pet products, and have meetups.
Behind The Design
Understand the Problems & Ideations
There are many websites and applications helping adoption matching, but why is adaption rate still low? After talking with stuff members in shelters, I realize that shelters does not have the reach it needs in order to attract potential adaptors.
To help pets find the right companion, it is not only about designing a better adoption process, but also designing a system that leads to social impact.
Fun Experiences During Researching
Yes, it is a real wolf, and that’s a wolf adopter community! The unique experience inspired me that bringing adopter’s love to the public and make more people be aware and get involved.
Shelter volunteers put lovely decoration on the pets photo to attract potential adopters, and set up pop up events to allow people to interact with the pets. It inspired me to allow users to truly interact and feel each individual pet.
Early Stage Wireframe & Flow
Transfer early hand sketches to a digital wireframes, and talked with multiple users to gain feedbacks. Based on the conversations, I iterated the AR experience flow to make it more prominent and refined multiple interaction designs.
Landing on AR Petting
Take the Time to Interact & Bond
Pets are not listed products. Selecting may not a good interaction to find right companion for both pet and adopter.
By showing pets individually, it allows users to focus on each pet. It creates opportunity for them to interact, and creates possibility to build emotional bond before they meet in real world.
Refine Interactions & Details
Dropdown to Show Details
Compare to floating buttons leading to new pages, the new interaction creates consistence, cleaner screen, and match well with user behaviors.
Updated “Camera“ icon to indicate the first action of sharing rather than the share function. And use “Calendar“ icon to replace “Bell“ icon since users get confused by the meaning during user testing.
Refine Interactions & Details
Original concept uses animal footprint to indicate adopted pets’ social media posts, but users don’t know what it means, and not sure if it is clickable. I decide to use the virtual pet with name tag to tell the story. The moving pets also attract users to click on it.